Lettings Standard

Last updated - 16 April 2018

We only let our empty properties in accordance with our minimum lettings standard
Here you can find out what the condition your property will be in when you move into your new home.

External

Essential

  • Contents of sheds and garages will be clear
  • If sheds are in a good state of repair, they will remain and be gifted to the incoming resident
  • Defective paths, patios or hard standings will be in a good repair and free from trip hazards
  • Garden(s) will be clear of rubbish
  • Boundaries, fences and walls will be continuous and meet health and safety requirements
  • Side access gates will be complete and appropriately secure
  • If there is Japanese Knotweed, we will arrange for treatment (but this will not delay letting)

Desirable

  • Garden maintenance will be undertaken where the garden is so overgrown that is would prevent the use of space
  • Tree maintenance will be undertaken where a large tree is in danger of causing structural damage
  • Pointing works to walls and brickwork will have been carried out

Roof

Essential

  • Roof will be watertight, weatherproof and in a good, serviceable condition
  • Roof tiles will have been checked for breakages, slips, flashing and pointing, ridge tiles, valleys and hips and any repaired if needed
  • Gutters and downpipes will be clear and in good condition

External Joinery and Windows

Essential

  • Windows will be in complete and safe working order
  • Windows will be checked for water tightness and functional operation
  • Any blown glass or cracked units will have been replaced
  • Windows will be free from misting
  • Door locks and window catches will be intact
  • Window lock keys will be available (if left by previous resident).
  • Where locking handles do not have any keys and they are unlocked, these will not be replaced with new keys/locks unless the property is above the 4th floor
  • Front door will have a door number
  • Front door will have a letterbox or there will be a letterbox in the communal area and a lock change will have been carried out, with new keys supplied
  • Basement and ground floor windows will have security catches
  • Windows above the ground level will have restricted openers

Internal (general)

Essential

  • If the property is likely to contain asbestos and work is required which may disturb asbestos or asbestos is identified, we will appoint a contractor and complete works in accordance with current regulations
  • The property will be clean
  • No furniture or rubbish will be left in the property (including in lofts)
  • Carpets will have been removed and gripper rods taken up

Doors

Essential

  • Doors will be in good condition and comply with building regulations
  • All doors will open and close with ease
  • Glazing to lower door panels will be kite marked safety glass
  • Front doors will be fitted with a Yale (or appropriate type) lock and a mortice deadlock with a thumb turn
  • Rear entrance doors will have two bolts and (as appropriate) a mortice deadlock with a thumb turn
  • All rooms will have doorstops, including cupboard doors if they could damage a wall

Floors

Essential

  • Kitchen and bathrooms will have slip resistant vinyl flooring, unless alternative appropriate flooring is already in place
  • If the existing flooring was to remain, it will have been thoroughly cleaned
  • Flooring will only have been changed if it was badly torn or stained
  • Timber boards will be in sound condition (i.e. not loose, broken, splintered, rotting or affected by damp) and ready to accept floor covering
  • Any woodworm (or other infestation) will have been treated

 

Walls and Ceilings

Essential

  • There will be no major cracks or loose plaster
  • There will be no flammable ceiling tiles in place or woodchip in the kitchen area
  • Polystyrene finish to walls and ceiling will have been removed and made good

Woodwork and stairs

Essential

  • All internal woodwork will be intact and look presentable
  • Stairs will be sound and fitted with handrails that comply with building regulations

Electrical Installations

Essential

  • Electrics will have been tested
  • The kitchen will have a minimum of three double outlet sockets
  • The living room will have a minimum of 2 double outlet sockets
  • Any bedroom will have a minimum of 1 double outlet socket
  • Smoke detectors will have been tested and, where necessary, batteries replaced
  • Bathroom and kitchen extractor fans will be clean
  • Cooker extractor hoods that have been left in the property will have been tested and cleaned
  • All light fittings will be pendant and rose fitting to lounge areas and a bayonet fitting in the bathroom
  • Pull cords will be clean
  • Meters will be in sound condition
  • All sockets will be secure to the wall
  • Any white goods that have been left in the property will have been tested

Gas and Heating Installations

Essential

  • Heating systems will have been tested and you will be issued with a gas safety certificate

Pulmbing Installations

Essential

  • All sanitary fittings, including: cisters, ball valves, wastes, traps, overflows, taps etc. will have been tested for leaks and will be in full working order
  • Descaled and clean baths, basins, sinks and toilet bowls (If some scale remains after a thorough clean, this is deemed acceptable)
  • Stopcocks will be labelled and in good working order
  • The will be at least three watertight, splashback tiles around the bath
  • There will be no cracked tiles and all mastic seals will be in good order
  • Plugs and chains will be secure
  • A shower curtain will be fitted if there is an electric shower or a shower attachment fitted to the bath tap
  • A working hose and shower head
  • The wash hand basing and baths will have no chips or cracks
  • A working window vent
  • Locks on toilet and bathroom doors
  • Descaled taps
  • Sealant around the cistern will be in good order
  • A new toilet seat will be provided

Kitchen

Essential

  • Worktops will be in good state of repair and matching
  • Drawers will be in good state of repair and matching
  • Drawers and cabinet doors will open and close with ease
  • Kitchen units will be in a good state of repair
  • Tiles will match and be secure
  • Taps will be in good working order
  • Sink plugs
  • A retaining clip on the wall for the cookers
  • Space and plumbing for a washing machine, where possible
  • Standard opening space for cooker and fridge freeze

Desirable

For a one bedroom flat, the minimum wall fittings are:

  • 1x1000mm wall unit
  • 1x1000mm sink unit
  • 1x1000mm floor unit

For additional bedrooms, an extra:

  • 1x500mm floor unit
  • 1x500mm wall unit

Decoration

The property will not be redecorated.

Essential

  • Walls and ceilings will be free from graffiti or dark colours following works to remove damp
  • Decorations will be in fair condition, substantially clean and free from scuffs and stains, with no loose paper
  • There will be no holes and cracks in the walls

Desirable

  • You may receive a voucher to help with the costs of decorating the flat

On occasion, we may decide to redecorate parts or all of the property.